IBM Tapped to Enhance AEP's Smart Grid

Further proof of the key role IT will play in driving efficient use of energy came Tuesday when the Columbus, Ohio-based electric utility picked IBM to integrate its suite of customer programs to create a new energy delivery system.

According to an AEP release:

IBM will provide AEP with support services across the program, including program management, business process design, systems planning and systeminterfaces. The agreement also leverages IBM's unique capabilities inresearch, software and IT infrastructure, enabling AEP to take advantage of IBM's global investments in developing intelligent utility network solutions.

AEP's initiative, known as gridSmart, focuses on four projects:

• A pilot of advanced metering, distribution grid management, and energy efficiency technologies in South Bend, Ind., which has begun.

•Establishment of up to three model city demonstrations of some 100,000 customers each, where AEP can validate and refine its gridSMART vision.

•Completion of a five-year application portfolio roadmap that will outline how technology will transform AEP's future electricity distribution business.

•Mobilization of several innovative customer service and energyconservation initiatives, including new online energy management tools.